If the modeling file is not in the perfect solid shape, the output may be printed partially different shape than the modeling file.  

Solution 1) Adjust two options

Simple errors can be corrected by adjusting options.

(1)   Setting > Preferences > Rendering > Check the box of Drawing the Back

(Uncheck it first if it was checked, then recheck it.)

 (2) Check Detailed Options > Nash Adjustment > Model Adjustment (Keep Disconnected Faces)

After adjusting the above two options, preview the output by clicking the [Output Preparation].

If the error is still not corrected, follow the below Solution 2.

Solution 2) Modifying the modeling file to a complete solid shape

If it is not a simple error that can be corrected by just adjusting the options, please correct the modeling file itself to the perfect solid shape and retry.

1. Unload the fitted filament. (See the detailed method ☞ Click)

　1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.

　1-2. Press the 'Start' button when the set temperature is reached.

　1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.

　1-4. The fitted filament has been removed correctly.

2. On the printer screen, press Motor > Release in order.

(If the 'Release' button is not selected, the extruder will not move.)

3. Press down the black part where the filament hose is fixed, and pull out the filament hose.

4. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.

(The cleaning tool is in the toolbox.)

* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.

▶ Check more details on YouTube. 

-      URL: https://youtu.be/TLWGhZTwHC4

1. Unload the fitted filament. (See the detailed method ☞ Click)

　1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.

　1-2. Press the 'Start' button when the set temperature is reached.

1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.

　1-4. The fitted filament has been removed correctly.

2. On the printer screen, press Motor > Release in order. (If the 'Release' button is not selected, the extruder will not move.)

* The printer is set to the high temperature for filament unloading. The nozzle part is very hot, so make sure to wear gloves from this time.

3. Use the socket wrench tool to remove the nozzle kit at the bottom of the extruder.

(The socket wrench tool is in the toolbox.)

4. Prepare the nozzle kit to replace.

* It is recommended to keep an extra nozzle kit at all times.

5. Fix the nozzle kit using the socket wrench tool. (The socket wrench tool is in the toolbox.)

* Excessive force may cause damage.

6. On the printer screen, press Load > Start in order to check whether the filament comes out properly.

7. The extruder nozzle kit is replaced correctly.

▶ Check more details on YouTube. 

-      URL: https://youtu.be/T6-DUkCaMCc

A nozzle is consumables.

The replacement is recommended every six months for 3D printer businesses and every one year for individual users.

However, the replacement cycle may vary depending on the usage.

The additional nozzle is included in the toolbox as a basic component when purchasing a printer.

An additional purchase is available at the Cubicon website or retail stores.

1.    Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.

2.    Press the 'Start' button when the set temperature is reached.

3.    The printer automatically performs the unloading motion and, at the same time, removes the filament as well.

4.    The fitted filament has been removed correctly.

▶ Check more details on YouTube. (See 0:00 ~ 0:50 part in the video below.)

-      URL: https://youtu.be/TLWGhZTwHC4

Cleaning the extruder or replacing the nozzle kit can solve this problem.

Solution 1) Cleaning the extruder (See the detailed method ☞  Click)

1. Unload the fitted filament. (See the detailed method ☞ Click)

　1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.

　1-2. Press the 'Start' button when the set temperature is reached.

　1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.

　1-4. The fitted filament has been removed correctly.

2. On the printer screen, press Motor > Release in order. (If the 'Release' button is not selected, the extruder will not move.)

3. Press down the black part where the filament hose is fixed and pull out the filament hose.

4. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.

(The cleaning tool is in the toolbox.)

* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.

▶ Check more details on YouTube. 

-      URL: https://youtu.be/TLWGhZTwHC4

All of the filaments of Cubicon use a machine-winding method, 

and they are thoroughly inspected to prevent them from being shipped twisted or tangled before shipment. 

However, there may be a problem depending on how to use/store the filament, 

so please fully understand the following precautions.

- The filament is weak against moisture. If it is not in use, please store it in the provided zipper pack (it includes a dehumidifying agent).

- If it is the first use of the filament, be careful the filament is not released when removing the fastening tape.

- When using the filament for the first time, the end is bent a lot, so cut with scissors and use it. 

   At this time, hold the part that does not cut and cut it using scissors to prevent tangling.

- Insert the filament end that is not inserted into the equipment into a nearby spool hole.

- Tangling may occur if the filament is stored untied. If the filament is already loose, loosen it up enough additionally and then rewind it.

▶ Check more details on YouTube. 

URL: https://youtu.be/Al0i_3192cM