3D Printer
Frequently asked questions and answers are available.
Contact us if there is no information you want, please ask it on the inquiry board.Total : 71, [1/5] Page


If the modeling file is not in the perfect solid shape, the output may be printed partially different shape than the modeling file.
Solution 1) Adjust two options
Simple errors can be corrected by adjusting options.
(1) Setting > Preferences > Rendering > Check the box of Drawing the Back
(Uncheck it first if it was checked, then recheck it.)
(2) Check Detailed Options > Nash Adjustment > Model Adjustment (Keep Disconnected Faces)
After adjusting the above two options, preview the output by clicking the [Output Preparation].
If the error is still not corrected, follow the below Solution 2.
Solution 2) Modifying the modeling file to a complete solid shape
If it is not a simple error that can be corrected by just adjusting the options, please correct the modeling file itself to the perfect solid shape and retry.


1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.
1-2. Press the 'Start' button when the set temperature is reached.
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1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.
1-4. The fitted filament has been removed correctly.
2. On the printer screen, press Motor > Release in order.
(If the 'Release' button is not selected, the extruder will not move.)
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3. Press down the black part where the filament hose is fixed, and pull out the filament hose.
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4. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.
(The cleaning tool is in the toolbox.)
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* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.
▶ Check more details on YouTube.
- URL: https://youtu.be/TLWGhZTwHC4


1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.
1-2. Press the 'Start' button when the set temperature is reached.
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1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.
1-4. The fitted filament has been removed correctly.
2. On the printer screen, press Motor > Release in order. (If the 'Release' button is not selected, the extruder will not move.)
* The printer is set to the high temperature for filament unloading. The nozzle part is very hot, so make sure to wear gloves from this time.
3. Use the socket wrench tool to remove the nozzle kit at the bottom of the extruder.
(The socket wrench tool is in the toolbox.)
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4. Prepare the nozzle kit to replace.
* It is recommended to keep an extra nozzle kit at all times.
5. Fix the nozzle kit using the socket wrench tool. (The socket wrench tool is in the toolbox.)
* Excessive force may cause damage.
6. On the printer screen, press Load > Start in order to check whether the filament comes out properly.
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7. The extruder nozzle kit is replaced correctly.
▶ Check more details on YouTube.
- URL: https://youtu.be/T6-DUkCaMCc
A nozzle is consumables.
The replacement is recommended every six months for 3D printer businesses and every one year for individual users.
However, the replacement cycle may vary depending on the usage.
The additional nozzle is included in the toolbox as a basic component when purchasing a printer.
An additional purchase is available at the Cubicon website or retail stores.


1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.
2. Press the 'Start' button when the set temperature is reached.
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3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.
4. The fitted filament has been removed correctly.
▶ Check more details on YouTube. (See 0:00 ~ 0:50 part in the video below.)
- URL: https://youtu.be/TLWGhZTwHC4


Cleaning the extruder or replacing the nozzle kit can solve this problem.
Solution 1) Cleaning the extruder (See the detailed method ☞ Click)
1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. Set the recommended temperature for the fitted filament on the printer screen and press the 'Unload' button.
1-2. Press the 'Start' button when the set temperature is reached.
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1-3. The printer automatically performs the unloading motion and, at the same time, removes the filament as well.
1-4. The fitted filament has been removed correctly.
2. On the printer screen, press Motor > Release in order. (If the 'Release' button is not selected, the extruder will not move.)
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3. Press down the black part where the filament hose is fixed and pull out the filament hose.
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4. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.
(The cleaning tool is in the toolbox.)
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* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.
▶ Check more details on YouTube.
- URL: https://youtu.be/TLWGhZTwHC4


All of the filaments of Cubicon use a machine-winding method,
and they are thoroughly inspected to prevent them from being shipped twisted or tangled before shipment.
However, there may be a problem depending on how to use/store the filament,
so please fully understand the following precautions.
- The filament is weak against moisture. If it is not in use, please store it in the provided zipper pack (it includes a dehumidifying agent).
- If it is the first use of the filament, be careful the filament is not released when removing the fastening tape.
- When using the filament for the first time, the end is bent a lot, so cut with scissors and use it.
At this time, hold the part that does not cut and cut it using scissors to prevent tangling.
- Insert the filament end that is not inserted into the equipment into a nearby spool hole.
- Tangling may occur if the filament is stored untied. If the filament is already loose, loosen it up enough additionally and then rewind it.
▶ Check more details on YouTube.
URL: https://youtu.be/Al0i_3192cM


This kind of error message may appear if filament bits are hanging on the fan.
Visually check the three fans of the extruder and remove any bits simply by hand, then blow that part and see if the fans are operating normally.
▶ Check more details on YouTube.
- URL: https://youtu.be/OJSwhzir9R8


1. Open the top cover of the extruder and loosen the mounting bolt in the center.
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2. Move the extruder to the right and detach it from the axis.
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3. Use the 2mm wrench to remove the top cover on the back. (The 2mm wrench is in the toolbox.)
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4. Push the white connector part down and pull it up to remove it.
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5. The extruder has been detached successfully.
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▶ Check more details on YouTube. (See 0:00 ~ 1:12 part in the video below)
- URL: https://youtu.be/13SKDclIhtk


1. Insert the cables all the way to the top of the extruder back to connect it.
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2. Organize the cables and insert them into the extruder.
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3. Cover it and fix it with the 2mm wrench. (The 2mm wrench is in the toolbox.)
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4. Insert the extruder from right to left and fix it to the axis.
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5. Fix it with a mounting bolt.
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7. The detached extruder has been installed successfully.
▶ Check more details on YouTube. (See 1:13 ~ 2:25 part in the video below)
- URL: https://youtu.be/13SKDclIhtk


1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. [OK button] > Prepare > Unload Filament
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1-2. Set temp items based on the currently fitted filament. (ABS 240°, PLA 210°)
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1-3. Select Unload Start when the 'wait' phrase disappears.
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1-4. After the printer automatically performs the unloading motion, when the phrase, 'Pull Out Filament' appears on the screen, open the printer top cover, press the left lever of the extruder, and remove the filament.
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* The printer is set to the high temperature for filament unloading. The nozzle part is very hot, so make sure to wear gloves from this time.
2. Open the top cover of the extruder and loosen the mounting bolt in the center.
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3. Move the extruder to the right and detach it from the axis.
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4. Use the socket wrench tool to remove the nozzle kit at the bottom of the extruder.
(The socket wrench tool is in the toolbox.)
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5. Prepare the nozzle kit to replace. * It is recommended to keep an extra nozzle kit at all times.
6. Fix the nozzle kit using the socket wrench tool. (The socket wrench tool is in the toolbox.)
* Excessive force may cause damage.
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7. Insert the extruder from right to left and fix it to the axis.
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8. Fix it with a mounting bolt.
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9. Close the extruder cover.
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10. The extruder nozzle kit has been replaced successfully.
▶ Check more details on YouTube.
- URL: https://youtu.be/5u5LkHoncQQ


A nozzle is consumables.
The replacement is recommended every six months for 3D printer businesses and every one year for individual users.
However, the replacement cycle may vary depending on the usage.
프The additional nozzle is included in the toolbox as a basic component when purchasing a printer.
An additional purchase is available at the Cubicon website or retail stores.
* For model 210F, the nozzle tip replacement is conducted at the extruder repair center.
(Cubicon Customer Service Center Application: 1661-4371)
1. 1. Unload the fitted filament. (See the detailed method ☞ Click). (방법 상세보기 ☞ 클릭)
1-1. [OK button] > Prepare > Unload Filament
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1-2. Set temp items based on the currently fitted filament. (ABS 240°, PLA 210°)
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1-3. Select Unload Start when the 'wait' phrase disappears.
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1-4. After the printer automatically performs the unloading motion, when the phrase, 'Pull Out Filament' appears on the screen, open the printer top cover, press the left lever of the extruder, and remove the filament.
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* The printer is set to the high temperature for filament unloading. The nozzle part is very hot, so make sure to wear gloves from this time.
2. Open the top cover of the extruder and loosen the mounting bolt in the center.
![]()
3. Move the extruder to the right and detach it from the axis.
![]()
4. Use the socket wrench tool to remove the nozzle kit at the bottom of the extruder.
(The socket wrench tool is in the toolbox.)
![]()
5. Prepare the nozzle kit to replace.
* It is recommended to keep an extra nozzle kit at all times.
6. Fix the nozzle kit using the socket wrench tool. (The socket wrench tool is in the toolbox.)
* Excessive force may cause damage.
![]()
7. Insert the extruder from right to left and fix it to the axis.
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8. Fix it with a mounting bolt.
9. Close the extruder cover.
10. The extruder nozzle kit has been replaced successfully.
▶ Check more details on YouTube.
- URL: https://youtu.be/5u5LkHoncQQ


Please detach the extruder and apply for a repair to the Cubicon Customer Service Center.
(Cubicon Customer Service Center Application: 1661-4371)
<See details of how to detach the extruder ☞ Click>
1. Open the top cover of the extruder and loosen the mounting bolt in the center.
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2. Move the extruder to the right and detach it from the axis.
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3. Use the 2mm wrench to remove the top cover on the back. (The 2mm wrench is in the toolbox.)
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4. Push the white connector part down and pull it up to remove it.
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5. The extruder has been detached successfully.
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▶ Check more details on YouTube. (See 0:00~1:12 part in the video below.)
- URL: https://youtu.be/13SKDclIhtk


1. Detach the extruder. (See the detailed method ☞ Click)
1-1. Open the top cover of the extruder and loosen the mounting bolt in the center.
![]()
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1-2. Move the extruder to the right and detach it from the axis.
![]()
1-3. Use the 2mm wrench to remove the top cover on the back. (The 2mm wrench is in the toolbox.)
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1-4. Push the white connector part down and pull it up to remove it.
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1-5. The extruder has been detached successfully.
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3. Press the white cable connection by applying a little force and disconnect the cable.
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4. Remove the Cool End Fan of the lower right corner using a phillips screwdriver.
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5. Loosen the silver and black bolts in the center.
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6. Separate the lower part by hand, then check and remove any debris.
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7. Press the lever and, at the same time, release the bolt. (The reason press the lever at the same time is that there may be a chance of losing the spring.)
8. Check and remove any foreign substances of the lever.
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9. When all debris is removed, reassemble it in the opposite order.
▶ Check more details on YouTube.
- URL: https://youtu.be/u3Rz_MdoOJU


1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. [OK button] > Prepare > Unload Filament
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1-2. Set temp items based on the currently fitted filament. (ABS 240°, PLA 210°)
![]()
1-3. Select Unload Start when the 'wait' phrase disappears.
![]()
1-5. The printer automatically performs the unloading motion.
1-6. When the phrase, [Pull Out Filament] appears on the screen, open the printer top cover, press the left lever of the extruder, and remove the filament.
1-7. The fitted filament has been removed successfully.
2. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.
(The cleaning tool is in the toolbox.)
* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.
▶ Check more details on YouTube.
- URL: https://youtu.be/KyECYG5ALms


1. Unload the fitted filament. (See the detailed method ☞ Click)
1-1. [OK button] > Prepare > Unload Filament
![]()
1-2. Set temp items based on the currently fitted filament. (ABS 240°, PLA 210°)
![]()
1-3. Select Unload Start when the 'wait' phrase disappears.
![]()
1-5. The printer automatically performs the unloading motion.
1-6. When the phrase, [Pull Out Filament] appears on the screen, open the printer top cover, press the left lever of the extruder, and remove the filament.
1-7. The fitted filament has been removed successfully.
2. Move the cleaning tool up and down while the left lever is pressed and start the cleaning.
(The cleaning tool is in the toolbox.)
* It is recommended to clean the filament only when replacing it or in the event of a filament loading error.
▶ Check more details on YouTube.
- URL: https://youtu.be/KyECYG5ALms

